Albany Pumps, a leading manufacturer of positive displacement pumps in the UK, has launched a brand new service for customers – a useful online Pump Configurator tool – which can be used to critical effect in understanding the company’s new product portfolio and specifying a pump more quickly. Designed with flexibility mind, this tool will help customers, agents & distributors to build their perfect pump solution through a series of key questions.
As Phil Dykes, Managing Director of Albany Pumps explains, the new ‘Configure a Pump’ service is part of a major improvement programme to offer an easier and faster way for customers to access the impressive services from this 100-year old company:
“We are proud to be investing in a new online resource for our customers. When creating our new website, we drew inspiration from customer feedback and as a result, we’ve created a really impressive online resource for all sorts of useful tools and data including application databases and case studies. In particular, we have built a Pump Configurator that will allow users to create their specification relevant to particular needs such as market sectors, or liquid to be pumped, or pump construction materials. Our dedicated sales team will then work to make your pump solution a reality. We believe our tool is bringing innovation to the positive displacement pump industry, and we”re thrilled to be offering such a helpful aid.”
Configure a Pump
The dedicated ‘Configure a Pump’ platform allows users to build a pump specification to suit their particular requirements, and create an Pump Code for the Sales Engineers at Albany to develop. This facility will help customers in creating bespoke specifications, and will look to speed up the quotation and ordering process; ensuring pumps are built to satisfy exact requirements.
The platform’s design also makes it easier for users to search for pumps by industry, material, product type and product style, through the new Quick Pump Search. The Quick Pump Search is easy to use and provides instant access to Albany’s wide pump range, acting as an immediate confirmation tool for those who know exactly what pump they’re looking for.
Albany Pumps has recently overhauled its comprehensive product range to provide a market-specific product offering. Pumps are available to suit a range of markets from Fire to Bitumen and even Food market needs. Also recognising a need to provide customers with a way to find their way through a range of pump solutions, Albany has defined pump names by pump and style with letters G (External Gear), S (Twin Screw), L (Internal Lobe) and C (Centrifugal) referring to their respective categories.
A fresh approach…
Since the company became employee-owned in 2015, the UK-based pump manufacturer has undertaken a comprehensive, strategic shift from its origins more than 119 years ago; from manufacturing positive displacement pumps to being a service-orientated supplier of many types of pump products. The new corporate philosophy forms part of this shift, reflecting the company’s strategic direction focussing on supporting its customers.
Albany Pumps’ new direction reflects an on-going change for the brand that started in the nineteenth century. This includes an alignment of the company’s extensive product portfolio and service offerings. The new corporate website allows users to access an abundance of content at the click of a mouse, including full product catalogue, technical brochures, case studies and the latest company news. This re-shuffle also brings a new corporate brochure, plus a full suite of technical brochures, available to download from the website’s resources section.
Albany Pumps offers an extensive high quality range for a wide variety of industrial and process applications, including bitumen and foam concentrate options. Designed and built in the UK, a choice of standard, customised and specialised pumps are provided to cater to a wide range of industries including oil and gas, petrochemical, marine, food and drink manufacturing and other applications. All Albany Pumps products are manufactured to comply with industry standards including ATEX, CE, BSi, Vds and APi.
For more information on Albany Pumps and its range of pump products, please call Albany Pumps direct on +44 (0) 1594 842275 or visit www.albany-pumps.co.uk.