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Specialist waste and recycling solution improves customers experience and internal efficiencies

Grundon, the largest privately owned waste management group in the UK have signed an agreement for circa £1M with Prodware (UK) Limited to implement the specialist waste and recycling solution enwis).

Based on Microsoft Dynamics, enwis) which forms part of the Prodware solution portfolio for waste and recycling companies, is an Enterprise Resource Planning (ERP) software package and will provide Grundon with a totally integrated system, which will streamline its business and improve customer service and experience.

Established in 1929 by Stephen Grundon, the company is well respected nationally for its professionalism and is acknowledged to be in the vanguard of waste management practice and innovation. Grundon has developed from a local aggregate supply business into a national commercial group in the industrial services sector, with interests in waste management, minerals development, facilities management, clinical waste and recovery and recycling.

As a growing and innovative company with a number of interests, Grundon needed to find a software solution that would integrate and streamline its total business and at the same time provide its customers and suppliers with self-service portals to enable more efficient and enhanced performance and experience. After a long process and comprehensive due diligence, Grundon decided to sign an agreement with Prodware because of their industry expertise and experience combined with a total solution designed to meet the immediate and future requirements of Grundon.

Clayton Sullivan-Webb, Managing Director at Grundon Waste Management said: “After a long procurement process we are delighted to have signed the agreement with Prodware. We believe that this investment will have a positive impact on our business by improving internal processes and efficiencies. The goal of implementing the use of the software is to help us provide a better customer experience.

Mark Cockings, Managing Director of Prodware UK comments, “We are very pleased to have signed this agreement with Grundon, which will deliver a comprehensive ERP solution, specifically designed for the waste management business. In addition, the order provides further proof of Prodware”s capabilities and role as the leading software company in the UK and European environmental resource market“.

Clayton Sullivan-Webb concludes, “We have listened to our customers” needs and believe the investment in Prodware will provide our customers with bespoke and accurate information and reporting, which will also allow them to self-service for the first time. This enhanced service offering is not only important to our customers today, but will provide them with a value added waste management service for many years to come, which is further proof of Grundon”s commitment to its customers.”

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