Beyond its products, Fulton also offers numerous solutions from its aftercare division, a portfolio of services that can support its own installations and those from other boiler manufacturers.
While Fulton is renowned for its many gas-, oil- and electric-fired heat transfer solutions, its service doesn’t just stop after a boiler is installed and commissioned. Many processing facilities depend on heat transfer equipment to maintain a regular supply of steam and, in many cases, during every hour of every day. So, whether a boiler needs start-up following a period of shutdown, aftermarket parts, repair or maintenance or your operators require training, it’s essential that you use professionals that understand the often-complex capabilities of your processing equipment.
Using an analogy, Fulton’s aftercare and business development manager Jeff Byrne explains that, having invested in a new fleet of vehicles for its business, a company would be ill-advised to use unqualified mechanics or technicians to service them.
“In the automotive industry, using unskilled personnel would likely result in a manufacturer’s warranty being invalidated.” says Jeff. “But this is exactly what we’re seeing at facilities where boiler operators are often given little, poor or no training and are therefore unqualified and certainly unprepared when a fault occurs, or regular maintenance is required. A poorly maintained and serviced boiler could result in failure, significant process downtime and potential revenue losses.”
As well as offering boiler spares and repair service for all makes and types of heat transfer equipment, including those of other manufacturers, Fulton’s aftercare portfolio also includes City & Guilds accredited boiler operator training to INDG436 and BG01-R2, technical boiler house risk assessments, boiler and water treatment service contracts, water treatment training to BG04 and EN12953, steam trap surveys, site mass balance assessments and system design, etc.
