FS-Elliott Co., LLC, a leading manufacturer of oil-free centrifugal air and gas compressors, has announced today the completion of their 67,000 square foot Service Center located on their headquarter campus in Export, Pennsylvania USA.
FS-Elliott’s Service Center houses the Global Services group, a team of professionals responsible for providing a full portfolio of support including remote technical assistance, operation and maintenance training, and performance upgrades designed to further improve machinery operation. The entrance to the facility includes an equipment display, allowing visitors to get an up-close look at the internal components of a centrifugal compressor. Three large meeting rooms, four smaller breakout rooms, and a visitor lounge are available for on-site customer meetings.
Operator and maintenance service training programs will be held in a state-of-the-art training room located in the Service Center. Training programs can follow a standardised format or a program customised to specific needs, allowing customers to maximise the effectiveness of their compressor equipment and extend its product life. During these sessions, customers are invited to tour FS-Elliott’s manufacturing and testing facility while observing the structure of the customer-focused organisation firsthand.
“The relationship with our customers does not end with equipment installation,” stressed David Tschudy, Director of Global Services. “FS-Elliott offers a full portfolio of after-sale products, from installation supervision to remote or on-site technical support, training programs, and auxiliary upgrades. This allows us to assist our customers in optimising the efficiency and reliability of their equipment.”
In addition to their headquarters location, FS-Elliott has offices located in Basingstoke, United Kingdom; Houston, Texas USA; Jubail, Kingdom of Saudi Arabia; Los Angeles, California USA; Pune, India; Shanghai, China; Kuala Lumpur, Malaysia and Taipei, Taiwan.
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