Water Treatment Systems Leader Introduces New Customer Portal

Veolia launches Vision – a smarter water management customer portal

Veolia Water Technologies has built an unsurpassed reputation as the No 1 service provider for water treatment systems in the UK. With the largest number of highly trained, field based technicians of any water treatment company, Veolia has the most comprehensive national coverage and fastest response time in the industry. To meet a rapidly growing demand from industry for new ways to manage their water treatment systems, Veolia has launched its new customer portal – Vision.

Vision is a totally secure, easy to use portal that allows customers to manage the servicing of their water treatment systems more efficiently, including multi-site locations. Its also an instant single point of access for all documentation related to the customer’s water treatment system, including datasheets, manuals, order details and service reports. It even allows its customers to book a service engineer and renew a service contract, all at the touch of a button.

Those customers whose water treatment system is critical to their business operation can upgrade to Vision Air.  This enhanced platform puts the control in their hands, giving them the capability to monitor their water treatment system remotely. Running on the same platform as Vision, Vision Air gives customers even more intelligent information about their water treatment system. Remote status and performance monitoring of critical parameters such as flow, pressure, temperature and conductivity can all be accessed via the portal; any time and from anywhere – all you need is internet access. Trends and alarm reports are also available, and Vision Air provides full alarm management for pre-emptive maintenance and emergency support, putting smarter water management at the customer’s fingertips.

Veolia developed Vision Air in partnership with Sierra Wireless, the global leader in M2M connectivity with a proven track record in providing safe and secure data connection for the financial services, automotive, energy, healthcare, scientific and many other industries where secure communication is a core requirement.

Vision is simply smarter water management from Veolia.

Veolia Water Technologies
Windsor Court,
Kingsmead Business Park, High Wycombe,
Buckinghamshire HP11 1JU
Tel: + 44 (0) 1628 897000
www.veoliawatertechnologies.co.uk