TotalSealCare™ – EagleBurgmann”s comprehensive seal service

Phil Black - PII Editor 26/05/2009

124 1 minute read

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Increased plant availability, reduction of downtimes, minimization of costs and improved reliability – EagleBurgmann provides comprehensive solutions for these important factors, not only with its proven and reliable products, but also with a sophisticated service concept. TotalSealCare™ stands for a specialist seal service which is divided up into seven modules and which ranges from complete maintenance of all installed seals to stock management right through to engineering, training and electronic documentation. The modules can be individually combined. With its TotalSealCare® seal service the EagleBurgmann Group is emphasizing its strong customer focus and offering tailor-made services for every task.

TotalSealCare™ modules at a glance:
Consulting & Engineering: From plant analysis to standardization right through to new seal designs for every type of plant and every industry. These services provide transparency and the basis for decision-making.
Maintenance: In addition to servicing, installation, reconditioning or overhauling, this module also includes repairs of seals and supply systems.
On-site Service: The on-site seal service offers an overhaul service, and retrofitting. In the case of larger maintenance projects or plant overhauls, a specially equipped EagleBurgmann service workshop is located directly on the production site.
Stock Management: A tailor-made stock concept is developed for complete seals and spare parts; customer-specific stockholding is optimized, carried out jointly with the customer.
Seminars & Training: Correct sealing has to be learnt. Under the motto “Practical experience for practical application”, the Seminars & Training module offers customers a comprehensive programme which is in line with current developments.
Technical Analysis & Support: Failure and damage analyses, diagnoses such as, leakage testing and application trials demonstrate malfunctions of parts and components and lead to process-oriented, constructive solutions. The aim of these is to increase the service lives of the operator”s rotating equipment.
Service Agreements: Each one is different. Varying modules are put together in accordance with the requirements and wishes of the customer in order to form an optimum service package.