Flow Control Specialist Opens Quick Response Center (QRC) in Aberdeen, UK

Phil Black - PII Editor 11/09/2013

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Flowserve Corporation a leading provider of flow control products and services for the global infrastructure markets, today announced the opening of its new and expanded Quick Response Center (QRC) in Aberdeen, United Kingdom. A grand opening event is scheduled for Thursday, September 19. The Aberdeen QRC is designed to provide high-quality service for rotating equipment to pump and seal customers in the upstream oil and gas, general industrial, and power industries. The new facility offers far more flexibility when it comes to the size and types of pumps it can handle, because it is equipped with an eight-ton lifting capacity (versus a three-ton capacity in the previous facility).

A comprehensive range of technical and support services is available from the Aberdeen QRC, including: off-site maintenance and repair services; product overhauls, re-rates and upgrades; on-site installation, commissioning and repairs; and educational services. These services are provided for all rotating equipment, regardless of the original equipment manufacturer.

At approximately 1,400 square meters (15,000 sq. ft.), the new facility is approximately three times as large as the previous one and represents a continuing, significant investment in the growing Aberdeen market. The added space will also allow for additional staffing to meet the growing need for pump and mechanical seal repairs and offshore field service.

“We expanded the Aberdeen QRC because our growing level of business in the region demanded it,” said Kirk Wilson, president, services and solutions operations, Flowserve. “The new facility not only increases our capability to provide premium local services to our U.K. and North Sea offshore customers, but it also allows us to help them reduce the total cost of ownership for their rotating equipment.”

The Aberdeen QRC, located less than a mile from the existing one, is a “green facility,” as it possesses its own geothermal system (consisting of underground heating throughout the office, workshop and yard) as well as solar heating and a rainwater recovery system. It is part of the company”s growing footprint of aftermarket service centers located near key customers around the world, offering an extensive range of services and solutions. The Flowserve QRC network offers personal service, expertise and responsiveness to keep its customers” equipment operating at peak performance.