On November 17, 2011, Alfa Laval will set up home at their new Aberdeen Office located in Dyce. Within the coming months, the building will also be home to a new service centre, which will specialize in reconditioning plate heat exchangers, mud coolers and other service work for customers in the region.
Mr Robin Stark, Manager of the new office, is looking forward to the opening. “At Alfa Laval we have a strong commitment to customer service. This new centre will be the latest addition to our existing network of field-service specialists and service centres. It will increase our availability even further and strengthen our position in Scotland,” he explains.
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For Alfa Laval, customer service is a concept that spans from supplying single spare parts to being a long-time performance partner. At the service centres, highly trained technicians execute advanced tasks that are unsuitable for field service.
The UK and especially Aberdeen, is a key market for Alfa Laval. “Being close to our customers is an important part of our strategy. Availability of spare parts and professional help is crucial for keeping our customers” processes running at optimum conditions, and to ensure maximum uptime,” says Robin Stark.
About Alfa Laval
Alfa Laval is a leading global provider of specialized products and engineering solutions based on its key technologies of heat transfer, separation and fluid handling.
The company”s equipment, systems and services are dedicated to assisting customers in optimizing the performance of their processes. The solutions help them to heat, cool, separate and transport products in industries that produce food and beverages, chemicals and petrochemicals, pharmaceuticals, starch, sugar and ethanol.
Alfa Laval”s products are also used in power plants, aboard ships, in the mechanical engineering industry, in the mining industry and for wastewater treatment, as well as for comfort climate and refrigeration applications.
Alfa Laval”s worldwide organization works closely with customers in nearly 100 countries to help them stay ahead in the global arena.
For further information, visit www.alfalaval.com
Or contact:
Name – Rebecca Halpin
Alfa Laval UK, Camberley, Surrey
Phone: 01276 413632
Mobile: 07824 599362
E-mail: Rebecca.halpin@alfalaval.com
