UK location to provide engineering support, product service and user training
Mass flow device manufacturer, Alicat Scientific, has established a new regional office in Cambridge, United Kingdom. The new location gives customers across Europe local sales and service for Alicat’s line of pressure controllers, mass flow controllers, meters, and accessories.
The new office will be headed up by European Territory Manager, Andy Mangell. Mangell joined Alicat earlier this year, with a strong background in the European market and mass flow technology. Now that he has established a strong foundation in the region for application engineering support, calibration services, and end-user training, he is tasked with growing the localised support team and service capabilities.
“Alicat prides itself on the speed and accuracy of its instrument response time,” says Mangell. “However, within the discerning marketplaces where we operate, this is simply not enough. Providing the very best localised support is absolutely paramount to our devotion to speed. With this new location, we can ensure immediate engineering support, a quotation within hours, delivery within seven to nine days and service turnaround in under four days. This commitment to the European market is on-going, as we add yet more staff and capability at the Cambridge facility.”
Alicat is headquartered in Tucson, Arizona. In addition to the newly established Alicat Europe, the company has regional service and support centres in India and China.
Alicat Europe is located at 2 College Park, Coldhams Lane, Cambridge, CB1 3HD. Sales and support engineers may be reached by phone at 01223 472804 or via email at europe@alicat.com.
To learn more about Alicat’s mass flow meters, visit www.alicat.com, or call +1 520 290-6060.
