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Customers Questions Answered in Endress+Hauser Support Videos

Endress+Hauser UK 28/01/2015

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Customers find solutions to commonly asked questions via helpful, step-by-step instructional videos

Endress+Hauser is excited to announce the release of over 100 free, step-by-step instructional videos to the Endress+Hauser YouTube channel. Customers looking for quick solutions to commonly asked questions will now have the opportunity to view short videos covering all of Endress+Hauser’s core product lines – flow, level, pressure, temperature and analytical.

Videos covering Endress+Hauser’s recorder line and Fieldcare configuration software are also available. The technical support team at Endress+Hauser, which includes highly skilled engineers, product specialists and team managers, anticipate the “how-to” videos will help customers resolve issues and answer questions more quickly and efficiently. Most importantly, this extra arm of support will provide customers with an all-around better experience.

“Today our customers are looking for quick answers in order to become more efficient in their day-to-day work. Providing our customers with these quick, instructional videos not only allows us to resolve customer problems more quickly but also provides our customers with another avenue to seek our support,” says Brian Walker, Vice President of Service, Endress+Hauser.

Customers are able to access the Endress+Hauser YouTube channel 24/7 to watch short “how to” videos on a variety of topics, from “How to change 4 to 20 mA current output” to “Commissioning a pH probe on the CM44 transmitter” and much more. Endress+Hauser will continuously upload new and helpful videos to the channel.

For more information or to access the Endress+Hauser YouTube channel, please visit: www.us.endress.com/tech-support-videos.

Contact Details

Endress+Hauser UK

About us

A strong partner worldwide

Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. We provide process solutions for flow, level, pressure, analytics, temperature, recording and digital communications, optimising processes in terms of economic efficiency, safety and environmental impact. Our customers come from various industries, including chemical, food & beverage, life sciences, power & energy, primaries & metal, oil & gas and water & wastewater.

Benefits

Net sales of 2.4 billion euros – a strong partner
More than 13,900 employees worldwide – a reliable employer
Equity ratio of 71% – solidly financed
Continuous annual investments of approximately 160 million euros – future-oriented
Nearly 7,800 patents and patent applications – innovative and creative

Where we supply to

UK Ireland, Europe, Africa, Asia, Australia, South America, North America

Industries we supply to

Automation, Chemicals, Consultants, Components Electronics, Energy and Power, Food and Beverage, Glass Ceramics Cement, Metals and Minerals, OEM, Paper and Pulp, Pharmaceutical Cosmetics Toiletries, Plastics and Rubber, Recycling, Textiles, Tobacco, Water and Wastewater