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Making Industrial Energy Data Usable: From Legacy Dashboards to AI

By Tyron Vardy, Global Digital Portfolio Leader, ABB Process Industries

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Tyron Vardy - expert in cyber security for process industries

For years, process industries have been told that data is the new differentiator.

Mining companies have invested heavily in connected assets. Metals producers have deployed sensors across entire production lines. Pulp and paper mills have digitised everything from energy monitoring to process control. Today, industrial operations generate more data than ever before.

Yet despite this explosion of information, many plants still face a surprisingly familiar problem: the people responsible for operational performance often struggle to access the insights they need quickly enough to act. The real challenge facing process industries is no longer collecting data, but making that data usable.

For industrial energy management, that means turning large volumes of energy, production and equipment data into actionable insight that engineers and operators can access quickly enough to influence real-world decisions.

In many facilities, experienced engineers and energy specialists still spend significant portions of their day navigating dashboards, exporting spreadsheets, cross-referencing reports and manually compiling information to answer relatively straightforward questions. Questions such as why energy intensity increased during a particular shift, why emissions deviated from expected levels, or why a specific process area is consuming more energy than normal often requiring far more effort than they should.

Why is industrial energy data still difficult to use?

This creates a growing disconnect between the vast quantities of information available inside industrial organisations and the speed at which decisions need to be made. 

This is significant, and it marks the next phase of industrial digitalisation. A phase which will be defined by removing friction between people and the operational intelligence they already possess.

The challenge for industrial organisations is therefore shifting from collecting more data to making existing energy and operational data easier for engineers, operators and energy managers to interrogate and act upon.

Why traditional energy management dashboards can create data bottlenecks

Traditional Energy Management Systems have delivered tremendous value to industry. They provide visibility into energy consumption, emissions, production performance and resource utilisation that would have been unimaginable only a decade ago.

The issue is not whether these systems work. They do.

The challenge is that many industrial environments have unintentionally created a dependency on a relatively small group of specialists who know how to extract the right information from increasingly sophisticated platforms.

When energy data exists but operational insight is difficult to access

As operations become more complex and reporting requirements continue to expand, this creates bottlenecks. Valuable data exists, but accessing and interpreting it often requires expertise that is not universally available across the workforce.

This is particularly significant in sectors such as mining, metals, cement, and pulp and paper, where energy costs can represent a substantial proportion of operating expenditure. When identifying an energy inefficiency requires hours of analysis rather than minutes, opportunities for improvement can easily be missed.

The question industrial organisations should be asking themselves is whether the right people can access the right insight at the right time.

How industrial AI is turning energy data into conversational intelligence

Much of the public discussion around artificial intelligence focuses on autonomous operations, replacing workers, or futuristic concepts that often feel disconnected from industrial reality. In practice, some of the most valuable applications are proving to be far more pragmatic.

Industrial AI is increasingly acting as a bridge between complex operational systems and the people who use them.

Using natural language to query industrial energy and operational data

Rather than requiring users to navigate multiple dashboards and manually construct reports, emerging industrial AI and generative AI technologies are allowing operators, engineers and energy managers to interact with operational data using natural language. Users can ask specific questions about energy consumption, emissions performance, equipment behavior or production trends and receive focused answers in seconds.

The significance of this shift should not be underestimated. For decades, industrial software has been designed around how systems store information. Generative AI allows us to begin designing around how people naturally seek information.

That distinction matters because operational decisions rarely happen according to predefined dashboard structures. They happen in response to unexpected events, emerging trends and real-world operational challenges.

The ability to ask, “Why did steam consumption increase during last night’s shift?” or “Which production area contributed most to our energy cost increase this month?” may seem simple. But making those answers instantly accessible fundamentally changes how organisations engage with data.

What is conversational industrial AI?

Conversational industrial AI allows users to interact with complex operational and energy data using natural-language questions rather than relying solely on predefined dashboards, reports or manual data analysis.

For example, an engineer might ask why energy intensity increased during a particular production shift, which assets contributed most to an increase in consumption or whether changes in production conditions correlate with higher emissions.

The objective is not simply to generate answers. It is to reduce the time between identifying an operational question and accessing the data and context required to make an informed decision.

Why operational context matters as much as industrial data

There is another challenge emerging across process industries that receives far less attention than AI itself: the growing loss of operational expertise.

Can industrial AI help preserve engineering knowledge and expertise?

Across mining operations, metals plants and pulp mills, experienced personnel are retiring faster than they can be replaced. Decades of operational knowledge are leaving organisations every year.

This creates a critical problem because data alone rarely explains what is happening. A trend line can show that energy consumption increased. It cannot necessarily explain why.

A dashboard can identify a process deviation. It cannot always provide the contextual understanding required to interpret its significance.

Historically, that context lived inside the heads of experienced operators and engineers. They understood the nuances of specific assets, production processes and operating conditions because they had accumulated years of practical experience.

As that expertise becomes scarcer, organisations face a growing risk that operational knowledge becomes fragmented or lost altogether. This is where industrial AI has the potential to deliver some of its greatest value.

Combining operational data with institutional knowledge

By combining operational data with documented expertise, historical procedures and institutional knowledge, AI can help make expertise more accessible across the workforce. Importantly, this is not about replacing experienced personnel. It is about making their knowledge available to more people, more consistently, and at greater scale.

This can include operating procedures, maintenance records, historical reports, engineering documentation and the accumulated knowledge of experienced personnel.

The future of industrial AI will be defined less by automation and more by amplification.

Industrial AI use cases for energy management and process optimisation

The most successful industrial AI applications are unlikely to be the most futuristic. They will be the ones that solve everyday operational challenges.

AI energy optimisation in pulp and paper mills

A pulp mill may use AI to identify patterns in energy consumption variability between shifts.

Industrial AI for energy efficiency in metals production

A metals producer may uncover previously hidden relationships between production changes and furnace intensity.

Energy demand optimisation in mining operations

A mining operation may correlate equipment performance with energy demand peaks to identify opportunities for optimisation.

Detecting compressed air inefficiencies in cement plants

A cement plant may discover compressed air inefficiencies buried within years of operational data.

None of these examples involve replacing human expertise.

Instead, they reduce the time required to find meaningful insight, allowing skilled personnel to focus on making decisions rather than searching for information. That distinction is important because AI should not be viewed as a substitute for operational experience. It should be viewed as a force multiplier for it.

What problems can industrial AI solve in energy management?

Industrial AI can help engineers investigate operational questions that would traditionally require data to be extracted from multiple dashboards, reports or spreadsheets.

Potential applications include identifying the causes of unexpected increases in energy consumption, comparing energy intensity between production shifts, detecting unusual equipment energy demand, analysing relationships between production output and energy use and identifying process areas responsible for changes in emissions.

AI can also help organisations interrogate historical operational data more efficiently, allowing engineers to investigate patterns and relationships that may be difficult to identify through predefined dashboards alone.

The value comes from reducing the time required to move from an operational question to a usable insight so experienced personnel can spend more time evaluating and acting on information rather than searching for it.

The future of industrial AI: making operational expertise scalable

The next digital divide in industry will not separate companies that have data from those that do not. Most organisations already possess vast amounts of operational information.

The divide will emerge between organisations that can transform that information into accessible intelligence and those still relying on manual analysis, fragmented knowledge and spreadsheet-driven decision-making.

Industrial AI is gradually becoming part of the operational infrastructure of modern plants, with AI-driven process control already being applied to improve efficiency, reduce emissions and optimise industrial assets.

What are the barriers to adopting industrial AI?

But successful adoption will depend on trust, explainability, governance, cybersecurity and the quality and context of the underlying industrial data. Industrial organisations will only embrace AI when they understand how insights are generated and remain confident that humans retain control of operational decisions.

Ultimately, the future of industrial AI is not about replacing engineers, operators or energy specialists. Because in an industry where experience remains one of the most valuable resources of all, the organisations that thrive will be those that can make knowledge as accessible as the data itself.


Frequently Asked Questions about Industrial AI and Energy Data

What is industrial AI?

Industrial AI is the application of artificial intelligence to industrial processes, operational systems and engineering data. It can help organisations analyse complex information, identify patterns and make operational insights more accessible to engineers, operators and other decision-makers.

How can AI improve industrial energy management?

AI can analyse energy, production and operational data to help identify unusual consumption, changes in energy intensity, inefficient equipment and relationships between process conditions and energy use. This can enable engineers to identify energy-saving opportunities more quickly.

Can industrial AI replace energy management dashboards?

Industrial AI does not necessarily replace traditional energy management dashboards. Instead, conversational AI can provide another way of accessing the information contained within operational systems by allowing users to ask natural-language questions rather than relying exclusively on predefined dashboards and reports.

What is conversational industrial AI?

Conversational industrial AI enables engineers, operators and energy managers to interrogate industrial data using natural-language questions. Instead of manually searching dashboards or spreadsheets, users can ask questions about energy consumption, emissions, production performance or equipment behaviour and receive focused information.

How can generative AI help process engineers?

Generative AI can make complex operational information easier to access by allowing process engineers to interrogate data and documented knowledge using natural language. This can reduce time spent searching for information and allow engineers to concentrate on interpreting results and making decisions.

Can AI identify industrial energy inefficiencies?

AI can help identify patterns, anomalies and relationships within energy and operational data that may indicate inefficient processes or equipment. Potential applications include analysing energy intensity, equipment demand, compressed air consumption, production changes and emissions performance.

How can AI help preserve engineering knowledge?

Industrial AI can combine operational data with documented procedures, historical information and institutional knowledge. This can make accumulated engineering expertise more accessible to less experienced personnel and help organisations retain valuable knowledge as experienced employees retire.

Which industries can use AI for energy optimisation?

Industrial AI can potentially support energy optimisation across energy-intensive sectors including mining, metals, cement, pulp and paper, chemicals, food and beverage and other process manufacturing industries.

Will industrial AI replace process engineers?

Industrial AI is more likely to augment engineering expertise than replace it. AI can reduce the time engineers spend searching for information and analysing large datasets while human expertise remains essential for interpreting context, evaluating recommendations and making operational decisions.

What are the main barriers to industrial AI adoption?

Key challenges include trust, explainability, cybersecurity, data governance, data quality, integration with existing industrial systems and ensuring that engineers understand how AI-generated insights have been produced.

What is the difference between industrial data and actionable insight?

Industrial data consists of raw measurements and information generated by sensors, equipment and operational systems. Actionable insight is information that has been analysed and contextualised sufficiently to help an engineer or operator understand what is happening and decide what action may be required.

How can natural-language AI improve industrial decision-making?

Natural-language AI can reduce the time required to locate and interpret operational information by allowing users to ask specific questions directly. This can help organisations move more quickly from identifying a problem to understanding its likely causes and deciding how to respond.

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    Tyron Vardy

    Tyron Vardy joined ABB in 2022 as a Global Digital Expert and Portfolio Leader for Process Industries. Before this role, he served as the Chief Product Officer for an international energy company, where he provided cloud-native solutions for energy suppliers worldwide. Prior to that, he spent over 20 years in the process industry, focused on creating, developing, and deploying process safety and operational integrity solutions across the digital landscape.
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