Success for Spiroflow apprentice at SHAPA Solids Handling Industry Awards
Spiroflow apprentice, Robbie Park, is celebrating having won an Apprentice Prize Runner-up Award at this year’s SHAPA Solids Handling Industry Awards, held at the Brooklands Museum in Weybridge, on 27th April 2022. He was awarded £250 as a cash prize.
SHAPA has been the UK's leading specialist Association for the solids handling and processing industry since its formation in 1981 and has over 100 members. The annual Solids Handling Industry Awards are open to all UK registered member and non-member companies and institutions operating in the Solids Handling and Processing Industry. Spiroflow has won the prestigious Company of the Year Award and the Newcomer of Year Award at previous SHAPA awards events.
For the Apprentice Prize Award, the SHAPA judging panel based their assessment on an apprentice’s development through a project or challenge overcome, together with a short video presentation. The aim of Robbie’s project was to set up a method of measuring customer satisfaction, by creating a form and trialling ways to acquire data from customers that could be fed into one of Spiroflow’s CRM systems. This is turn will allow service/sales teams to have up-to-date scores on performance and be able to identify KPIs (key performance indicators). By introducing reviews from customers, the intention is to help boost customer retention and repeat customers through tailored lead nurturing post sales.
Throughout the project, Robbie overcame a number of barriers to success, most notably being the reduction of integrated software costs from a 4-figure sum to zero by analysing different options and finding a viable workaround. On completion, Robbie’s project was a huge success and has been widely adopted by Spiroflow’s sales staff.
Commenting on his project, Robbie said: “As an apprentice it is great to manage a project that becomes a tool used daily by all relevant stakeholders, it is also good to give back to the organisation and prove my worth to them as a thank you for giving me the opportunity to begin my career with them. I feel like this project highlighted what I can bring to a team, and I hope it is a sign of things to come in the future. “
Spiroflow’s managing director, James Podevyn, added: “I’m delighted that Robbie has won one of the Apprentice Prize Awards, which is richly deserved. His project proves that he has the tenacity and commercial nous to tackle complex and demanding assignments in the future.”
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Spiroflow.com
Spiroflow Limited
- 01200 422525
- sales@spiroflow.com
- http://www.spiroflow.com
- Lincoln Way, Clitheroe, Lancashire, BB7 1QG GB
About us
Continuous product development allied to a thorough understanding of customers" process needs and objectives has kept Spiroflow at the forefront of the bulk handling industry since the mid 1970s. From our early beginnings supplying flexible screw conveyors, mainly to the plastics industry, Spiroflow is today one of the world"s leading manufacturers of a full range of equipment for handling dry bulk solids and ingredients in powder, granule, pellet and flake form, across the whole spectrum of process industries.
Commitment, quality, reliability and service Spiroflow conveying and weighing systems are in operation worldwide and are acclaimed for their outstanding versatility and prolonged working life in the most demanding environments. In food and pharmaceuticals, cosmetics and chemicals, minerals and plastics, Spiroflow"s experience and proven capability is providing the answer to every conceivable handling need. The leading design principles behind all Spiroflow equipment are: dust-free handling and hygienic operation.
Our range includes not only the latest automatic conveyor systems, but also fully compatible weighing equipment for a wide variety of applications, from batch processing of ingredients, to the filling and controlled emptying of bulk bags or sacks. Behind all Spiroflow products is a dedicated design, manufacturing, testing and installation facility, backed up by a rapid spares and service network. Our high standards are sustained through an on-going development programme utilising CAD design facilities and material testing procedures.
Our conveying and weighing systems are designed with a minimum of working parts for maximum reliability in operation. Simple to operate and easy to clean and maintain, their robust construction ensures a long working life with minimum downtime. Willingness to meet customer"s specific needs A cornerstone of our success is our eagerness to design and develop equipment to meet the needs of individual customers. Not only has this enabled our customers to operate in ways that best suit them, it has been the driving force behind our product range today. Our Engineers like nothing more than a challenge!
Where we supply to
Europe
Industries we supply to
Automation, Chemicals, Consultants, Components Electronics, Energy and Power, Food and Beverage, Glass Ceramics Cement, Metals and Minerals, OEM, Paper and Pulp, Pharmaceutical Cosmetics Toiletries, Plastics and Rubber, Recycling, Textiles, Tobacco, Water and Wastewater
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