Tacoma Zach, P.Eng, MASc ChemE, is co-founder and CEO of MentorAPM, asset performance and work management software solutions. Having spent most of his career in the operation and management of both municipal and industrial water/wastewater operations, Tacoma is an expert on the application of asset management best practices, risk management and ISO 55000 standards to w/www utilities. He is the author of Criticality Analysis Made Simple and speaks frequently at leading asset management conferences. He is passionate about bringing real asset management to our water and wastewater infrastructure.