Celebrating a combined total of almost 85 years of working with Siemens Industry Automation & Drive Technologies, factory automation distributors, Parmley Graham and Underwoods say they are more committed than ever to continuing the relationship for the good of their customers.
Both distributors claim that an ability to provide thorough technical advice and a detailed understanding of the Siemens range of products has been crucial in their success. They both note that a continued commitment to research and development and industry-leading innovation from Siemens has ensured they can keep ahead of the competition.
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Laurie Smith, managing director for Underwoods, comments: “Siemens continually invests in research and development to provide the best and most cost effective solution for today’s manufacturing industry. This has allowed us to stay ahead of the competition throughout our working relationship.”
For both companies, having the strength and infrastructure of an international company behind them has also been crucial.
Nick Wilson, managing director for Parmley Graham, comments: “Our customers are very loyal to us. Obviously our service plays a vital role in ensuring customers stay with us, but this would rapidly come unstuck if we were to be let down by the quality and effectiveness of the products we offer. It’s for this reason we have continued working with Siemens for such a long time. Not only is it an easily recognisable brand, it is also a trusted name. During the recent economic challenges many in the manufacturing industry have faced, we’ve found this aspect to be more important than ever. Our customers want to invest in products that they know will last when productivity is of the utmost importance. When focus is on the bottom line, manufacturers can’t afford to have extensive downtime.”
Stephen Hughes from Siemens IA&DT, comments: “It’s great to mark the length of time we’ve worked with Underwoods and Parmley Graham. As a supplier, it is crucial we have distributors who not only understand our products, but can offer in-depth technical expertise and back-up to provide a full service to end users.”
For any further information, please contact 0845 7705070 / www.siemens.co.uk/automation.
