NEW TURBOMACHINERY GROUP (TMG) PROVIDES DEDICATED SUPPORT TO MIDDLE EAST REGION

Phil Black - PII Editor 07/04/2011

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John Crane Middle East FZE has announced the launch of a new Turbomachinery Group which will provide turbomachinery customers across the region with greatly increased support.

The Dubai-based Group will give faster and easier access to the company’s expertise on turbomachinery applications and will focus on improving response times to customers’ service, failure investigation and technical issues. It will use various tools including site surveys, seal system reviews and product health checks to significantly improve reliability. The Group will also manage complete turnkey seal retrofit projects, handling every aspect from reviewing existing systems through to final connections, tie-ins and ongoing support.

“Our intention is to become the automatic first choice in the market by providing customers with the very best products, support and service available,” says Ruben Alvarez, Managing Director John Crane Middle East and Africa. “Our strategy is to work in partnership with each of those customers and the creation of the Turbomachinery Group is an example of that strategy being translated into action.”

The Turbomachinery Group complements other recent developments in John Crane’s Middle East capabilities, including a significantly expanded new Headquarters, Manufacturing and Service Centre in Dammam, Saudi Arabia plus a new first-point dry gas seal strip and inspection capability at the expanded Qatar Service Centre.

For more details visit www.johncrane.co.uk