Energy & Power, Heating, Cooling & Drying

RAYCHEM SETS INDUSTRY STANDARD WITH A 10-YEAR EXTENDED WARRANTY PROGRAM ON INDUSTRIAL HEAT-TRACING SYSTEMS

Phil Black - PII Editor 26/03/2013

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Leading provider of electrical heat-tracing products and turnkey project solutions for industrial applications, Pentair Thermal Management, has launched a 10 year extended warranty scheme. The company’s industry-leading Raychem self-regulating, power limiting and constant wattage cables, Hew-Therm polymer insulated and Pyrotenax mineral insulated, constant wattage cables will now be under product warranty for 10 years. Valid in all EU, EFTA and CIS countries, faulty products that are covered under this warranty program will either be repaired or new products will be provided.

Of the scheme, Koen Verleyen, product and marketing manager at Pentair Thermal Management, comments: “Nowhere is the performance and reliability of both products and customer service as important as in petrochemical plants, refineries or power plants, where the risks associated with faulty equipment or breakdowns are high. As a result, our customers need to know that the heat-tracing systems they select are the best the market has to offer. This extended warranty scheme signifies the confidence we have in the quality and reliability of our products and of our commitment to safeguarding our customers’ business. Our products won’t let our customers down, either now, or in the future.

To qualify for the extended warranty, the system should be fitted, tested and commissioned according to installation instructions, The end-user or installer should register the product within 30 days of installation, and be able to provide copies of the invoice and testing and maintenance records during the entire warranty period.

The extended warranty program is the latest addition to Pentair Thermal Management’s portfolio of market-leading products and services. With more than 50 years’ experience, the company is focused on delivering superior products and valuable services to its customers. Combining efficient technologies with the highest environment, health and safety standards, Pentair Thermal Management has installed over half a million kilometres of cable in industrial applications all over the globe.

For more information about the extended warranty scheme, please visit: www.thermal.pentair.com

For more information on Pentair Thermal Management, please contact: Valerie Dillen (Marketing Programmes & Communications Manager Europe at Pentair Thermal Management).
Tel: +32 (0)16 213 533
E-mail:valerie.dillen@pentair.com