EMERSON REAPPOINTS PROVALVE AS APPROVED REPAIRER OF FISHER PRODUCTS FOR WORKSHOP-BASED REPAIRS

Emerson Automation Solutions 03/09/2008

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New three year agreement for UK valve service provider

Emerson Process Management has reappointed Provalve Ltd as an approved repairer of Fisher products for workshop-based repairs. The agreement will see Provalve continue to provide a full range of repair services including full overhaul, maintenance, troubleshooting, and retrofit for a further three years and confirms the success of the approved repairer scheme for both companies.

Provalve is based in Huddersfield, in the heart of a region known as `valve valley and has been an approved repairer since 2005. Over the last three years, Provalve has continued to meet Emersons required technical, quality and business standards to deliver the very highest levels of quality service when undertaking repairs of Fisher products.

“We are very happy with the standard of work produced by Provalve and had no hesitation in reappointing the company as an approved repairer for the next three years,” said Roger Henbest, Manager for Fisher Repair Associates at Emerson. “We have worked closely with the company for a number of years, their level of service is extremely high and the feedback we have had from our customers that have used their services has been extremely positive.

Provalve has a wealth of experience in the repair of all types of globe control, safety & relief and isolation valve products, having contracts with a number of blue chip organisations within the petrochemical, refining, oil & gas, power and general process industries. The approved repairer agreement provides Provalve with original Fisher factory specifications, maintenance instructions and service reference manuals, ensuring that repairs are completed to the highest standards.

“Emerson provides ongoing training and information to ensure we are kept up to date with the latest control valve product developments and we are very experienced with their range of digital valve controllers,” said Paul Hunter, Managing Director, Provalve Ltd. “They also provide 24/7 hotline technical support and specialised maintenance training.”

Provalve celebrated the signing of the approved repairer agreement at the same time as officially opening a brand new extension to their workshop, effectively doubling its size. A number of important customers and users of Fisher products attended the event.

“Over the last three years Provalve has developed into one of the top five control valve service providers within the UK and passed some major milestones. The recently opened new building is just one of those, increasing our capacity and enabling a smoother transition through each stage of the repair,” said Hunter.

“We have worked with Provalve almost from day one and the level of support they provide is fantastic. We often demand very short turn around times to coincide with maintenance windows, but this never seems to faze them. We know we can trust them with any valve repair job we have and thats why we continue to use them,” said Gerry Crank, Instrument Electrical Site Services Supervisor, Growhow UK Ltd.

“Any downtime we incur can be very expensive so when we outsource valve repairs we want to be sure they are completed to the highest standards first time round to meeting our deadlines. Provalve has provided great levels of support over a number of years and the work they do is always to the highest standard,” said John Higgott, Maintenance Coordinator, E.ON UK.

Emerson continues to provide on-site valve services, including control valve diagnostic testing and data analysis. These are part of Emersons extensive PlantWeb Services offering, enabling customers to maximise the benefits they get from their investment in process and control assets.

For more information contact Emerson Process Management , Stockport

Cheshire. Tel: 0870 240 1978

Email: uk-irelandsales@EmersonProcess.com

Web: www.EmersonProcess.co.uk/provalve

Contact Details

Emerson Automation Solutions

0870 240 1978
uksales@emerson.com
Meridian East, Meridian Business Park, Leicester, Leicestershire LE19 1UX GB

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